frequently asked questions

PRIVACY POLICY

Effective Date: September 18 2024

  1. Introduction
    Your privacy is important to us. This Privacy Policy explains how Umbrella Locksmith collects, uses, and protects your information when you visit our website www.umbrellalocksmith.com or use our services.
  2. Information We Collect
    We may collect the following types of information:
    • Personal Information: Name, email address, phone number, and any other information you provide.
    • Usage Data: Information on how you use our website, such as IP address, browser type, pages visited, and time spent on those pages.
    • Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your experience. You can manage cookie preferences through your browser settings.
  3. How We Use Your Information
    We use the information we collect for various purposes, including:
    • To provide and maintain our services
    • To notify you about changes to our services
    • To allow you to participate in interactive features
    • To provide customer support
    • To gather analysis or valuable information so we can improve our services
    • To monitor the usage of our website
    • To detect, prevent, and address technical issues
    • To send you marketing communications (with your consent)
  4. Data Sharing and Disclosure
    We do not sell or rent your personal information to third parties. SMS opt in or phone numbers for the purpose of sms are not being shared. We may share your information with:
    • Service Providers: Third-party vendors who assist us in operating our website and services, under confidentiality agreements.
    • Legal Authorities: When required by law or to protect our rights.
  5. Security of Your Information
    We take reasonable steps to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure.
  6. Your Rights
    Depending on your location, you may have certain rights regarding your personal information, including:
    • The right to access, update, or delete your personal information.
    • The right to object to or restrict the processing of your information.
    • The right to data portability.
    To exercise these rights, please contact us [email protected]
  7. Changes to This Privacy Policy
    We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. You are advised to review this Privacy Policy periodically for any changes.
  8. Contact Us
    If you have any questions about this Privacy Policy, please contact us at:
    Umbrella Locksmith
    1306 Second Ave New York NY 10065
    [email protected]
    212.744.4499